77r Privacy Policy — How We Collect, Use, and Protect Your Personal Data

1. Who We Are

The 77r platform is operated at 77r.bar and provides online casino gaming, sports betting (including cricket, football, and kabaddi), live casino services, crash games, and related entertainment products to adult players in Bangladesh and other permitted jurisdictions. References to "77r", "we", "us", and "our" throughout this Policy refer to the operator of the 77r platform.

Our primary contact for privacy-related enquiries is the 77r support team, reachable at support@77r.bar. All privacy requests and complaints should be directed to this address in the first instance.

2. Information We Collect

77r collects personal data in three principal ways: information you provide directly, information generated automatically by your use of the platform, and information received from third parties involved in payment processing or identity verification.

2.1 Information You Provide Directly

• Registration data: Full legal name, date of birth, residential address, email address, and mobile phone number provided when creating a 77r account.
• Identity verification documents: Copies of a national ID card, passport, driving licence, or other government-issued document submitted during the KYC (Know Your Customer) process.
• Payment information: Mobile money account identifiers (bKash, Nagad, Rocket, Upay) and bank account details (Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank) provided for deposits and withdrawals. 77r does not store full card numbers or complete bank credentials — only the identifiers needed to process transactions.
• Support communications: The content of messages, emails, and chat sessions you send to the 77r support team, including any attachments.
• Survey and feedback responses: Information you volunteer when participating in promotions, surveys, or providing feedback about your experience on the platform.

2.2 Information Collected Automatically

• Device and browser data: IP address, device type, operating system, browser type and version, screen resolution, and language settings.
• Usage data: Pages visited, games played, bets placed, session start and end times, clicks, navigation paths, and feature interactions within the platform.
• Transaction logs: Records of all deposits, withdrawals, bets, wins, losses, and bonus credits associated with your account.
• Cookies and similar technologies: Session cookies, persistent cookies, and local storage entries used to maintain your logged-in session, remember preferences, and measure platform performance. See Section 7 for full details on cookies.
• Location data: Approximate geographic location derived from your IP address, used to determine eligibility for certain promotions and to comply with jurisdictional restrictions. 77r does not collect GPS-level precise location data.

2.3 Information Received from Third Parties

• Payment processors: Transaction status, reference numbers, and fraud-screening results returned by bKash, Nagad, Rocket, Upay, and banking partners when processing your deposits and withdrawals.
• Identity verification services: Results of document authenticity checks and identity matching performed by third-party KYC providers on our behalf.
• Anti-fraud and AML services: Risk scores and flagging information from third-party fraud prevention and anti-money-laundering screening services.

3. How We Use Your Information

The table below summarises the primary purposes for which 77r processes your personal data and the legal basis for each purpose.

Purpose	Legal Basis
Creating and managing your 77r account	Performance of a contract
Processing deposits and withdrawals	Performance of a contract
Verifying your identity and age (KYC)	Legal obligation / contract
Preventing fraud and money laundering	Legal obligation / legitimate interest
Delivering customer support	Performance of a contract
Sending promotional offers (with consent)	Consent
Improving platform features and performance	Legitimate interest
Enforcing responsible gaming limits	Legal obligation / legitimate interest
Complying with legal and regulatory obligations	Legal obligation

77r will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or establishing a separate legitimate legal basis.

4. Sharing Your Information

4.1 Payment Partners. 77r shares the minimum necessary payment details with bKash, Nagad, Rocket, Upay, and relevant banking partners solely to process your deposits and withdrawals. These partners are bound by their own privacy obligations and by contractual data-processing agreements with 77r.

4.2 Identity Verification Providers. When you submit KYC documents, those documents and your associated registration data are shared with our contracted identity verification service providers for the sole purpose of verifying your identity. These providers do not retain your documents beyond the verification process.

4.3 Anti-Fraud and AML Screening. Transaction data may be shared with third-party fraud detection and anti-money-laundering screening services to protect the integrity of the platform and comply with financial crime prevention obligations.

4.4 Legal and Regulatory Disclosure. 77r may disclose personal data to law enforcement authorities, regulators, or other governmental bodies where required by law, pursuant to a valid court order, or where we believe disclosure is necessary to protect the rights, property, or safety of 77r, our players, or the public.

4.5 Business Transfers. In the event of a merger, acquisition, or sale of all or part of the 77r business, player data may be transferred to the acquiring entity. We will notify registered players of any such transfer via their registered contact method and provide an opportunity to object where legally required.

4.6 No Sale of Data. 77r does not sell, rent, lease, or trade your personal information to any third party for marketing or commercial purposes. Period.

5. Data Retention

5.1 77r retains personal data for as long as your account remains active and for a period of five years following account closure, unless a longer retention period is required by applicable law or regulatory obligation.

5.2 Transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of the transaction to satisfy anti-money-laundering record-keeping obligations.

5.3 Identity verification documents are retained for the duration of account activity and for five years following closure. Where a legal hold or investigation is in progress, documents will be retained until the matter is fully resolved.

5.4 Support communications are retained for two years from the date of the last interaction, after which they are securely deleted unless they form part of an ongoing dispute or legal matter.

5.5 Marketing communications are sent only to players who have given explicit consent. You may withdraw consent at any time by contacting support@77r.bar, after which your contact details will be removed from marketing lists within 10 business days. Withdrawal of marketing consent does not affect processing carried out on other legal bases.

6. Your Rights

As a player using the 77r platform, you have the following rights with respect to your personal data. To exercise any of these rights, please contact us at support@77r.bar with a clear description of your request. We will verify your identity before processing any request and will respond within 30 days.

7. Cookies and Tracking Technologies

7.1 What Are Cookies? Cookies are small text files placed on your device by a website. 77r uses cookies and similar technologies (such as local storage and session storage) to operate the platform, remember your preferences, and understand how players use the service.

7.2 Types of Cookies We Use:

• Essential cookies: Required for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. Essential cookies cannot be disabled without breaking core platform functionality.
• Functional cookies: Remember your preferences such as language settings, preferred payment method, and display options. Disabling these cookies may reduce the convenience of your experience but will not prevent you from using the platform.
• Analytics cookies: Collect anonymised usage data — such as which games are most popular and where players encounter errors — to help 77r improve the platform. These cookies do not identify you personally.
• Marketing cookies: Used only with your explicit consent to deliver promotions relevant to your interests. You may withdraw consent for marketing cookies at any time by contacting support@77r.bar.

7.3 Managing Cookies. You can control cookies through your browser settings. Most browsers allow you to block, delete, or receive notifications before cookies are set. Note that blocking essential cookies will prevent you from logging into your 77r account. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

8. Data Security

8.1 77r implements a range of technical and organisational security measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the 77r platform.
• Hashing of passwords using industry-standard one-way algorithms — 77r staff cannot view your password.
• Access controls that restrict internal access to personal data on a strict need-to-know basis.
• Regular security assessments and monitoring of platform infrastructure for vulnerabilities.
• Secure data storage with encryption at rest for sensitive personal and financial data.

8.2 While 77r takes all reasonable steps to protect your data, no internet transmission or electronic storage system is 100% secure. You are responsible for maintaining the security of your own login credentials and for logging out of the platform when using shared devices.

8.3 Data Breach Notification. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, 77r will notify affected players without undue delay and will take all appropriate steps to contain and remediate the breach.

9. International Data Transfers

The 77r platform serves players primarily in Bangladesh. Some of our service providers — including identity verification and anti-fraud partners — may process data in locations outside Bangladesh. Where data is transferred internationally, 77r ensures that appropriate contractual safeguards are in place to maintain a level of data protection equivalent to this Policy. We do not transfer data to jurisdictions that do not provide adequate protections without putting in place appropriate safeguards.

10. Children and Minors

The 77r platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we discover that we have inadvertently collected personal data from a minor, we will delete that data immediately and close the associated account. If you believe a minor has registered on the 77r platform, please contact us immediately at support@77r.bar.

11. Third-Party Links

The 77r platform does not contain links to third-party websites in its primary content. Where references to payment partners (bKash, Nagad, Rocket, Upay) or sports organisations (BPL, ICC, FIFA) are made in informational content, these references are informational only and do not constitute endorsement or affiliation. 77r is not responsible for the privacy practices of any third-party services you may access independently.

12. Changes to This Privacy Policy

12.1 77r may update this Privacy Policy from time to time to reflect changes in our data practices, legal obligations, or service offerings. Material changes will be communicated to registered players via their registered contact method or by prominent notice on the platform.

12.2 The "Last Updated" date at the top of this Policy indicates when the current version took effect. We encourage you to review this Policy periodically. Your continued use of the 77r platform following notification of changes constitutes your acceptance of the revised Policy.

13. Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 77r handles your personal data, please contact our support team:

• Email: support@77r.bar
• Response time: We aim to acknowledge all privacy enquiries within 48 hours and provide a full response within 30 days of receiving a verified request.
• Support hours: 24 hours a day, 7 days a week — Bangladesh Standard Time (BST, UTC+6)

For requests to exercise your data rights under Section 6, please include your registered email address and a clear description of the right you wish to exercise. We may ask you to verify your identity before processing the request.